Services Explained

Name: Mercedes-Benz Services Explained
Brand: Mercedes-Benz

Discover the benefits of a Mercedes-Benz service.

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Online booking for service appointments in just a few clicks.

Is it time for your vehicle’s next service? Quickly and conveniently schedule your next service appointment here.

Is it time for your vehicle’s next service? Does it require any repair or anything else at all? Quickly and conveniently schedule your next service appointment here.

Book a service appointment.

What will I get with a Mercedes-Benz service?

As per manufacturer guideline, the service interval for a Mercedes-Benz is set at 15,000 km or once every year, depending on which comes first. Bringing your vehicle in will ensure that it runs smoothly and operates the way it was intended to.
Our Mercedes-Benz Authorised Workshops perform the full ‘A’ or ‘B’ car service, in line with manufacturer guidelines. Only parts that are scheduled for replacement are changed, and written confirmation of the work done is provided to the customer.

Benefits of a Mercedes-Benz service include:

Mercedes-Benz Middle East Customer Services

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Benefits of a Mercedes-Benz service include:

We are the experts - Mercedes-Benz exclusively works with highly qualified service employees. Only through our highly trained staff can you benefit from Mercedes-Benz authorized service.
Car service convenience - We have a range of options to fit your needs. You can leave your car with us, or wait in the lounge while we service your car.
Transparent pricing - After every service an invoice is explained in detail to our customers, giving a clear overview of what service you are paying for.
Pre-service check - Either you drop-off your car or get it collected by Mercedes-Benz, we’ll carry out a pre-service check to diagnose any problems you may have experienced.
Vehicle health check - With every service, we carry out a final check to make sure that your vehicle is fit for the road.
Free Service measure updates - If Mercedes-Benz updated your car, we’ll be informed and implement the required changes all free of charge.

Mercedes-Benz GenuineParts - Only Genuine Mercedes-Benz spare parts meet the highest quality standards in terms of safety and durability.
Up-to-date Mercedes-Benz service record - Our services are outstanding and transparent. Each customer is informed in detail about the service he receives and why it is necessary. By maintaining your Mercedes-Benz service record, this may help improve your car’s value when you come to sell it in the secondary market.
Mercedes-Benz Car Clean - After every service, your car goes through a thorough clean inside and out. We believe in delighting customer care, thus assuring that your car will be in an immaculate condition after its service.

StarView from Mercedes-Benz.

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StarView from Mercedes-Benz.

StarView is our new video sharing platform that empowers you every time you bring your vehicle in for a service. After we complete a full inspection of your vehicle:

You will receive a customised video via SMS or email clearly detailing the exact work that needs to be done, before we begin.
You will be able to approve the repairs and costs remotely.
You will be able to give feedback and rate us.

StarView from Mercedes-Benz, a first-hand look at your vehicles visual health check, through the eyes of our expert technicians. See the innovative way our expert technicians show you the state of your vehicles health during a Mercedes-Benz service.