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An update to our customers.

Extra steps in vehicle safety for additional peace of mind.

Vehicle Sanitization
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Extra steps in vehicle safety for additional peace of mind.

As a valued Mercedes-Benz customer, your health and safety are our top priorities. To ensure that everyone remains protected, precautionary measures have now become standard practice during each and every vehicle service.

We are following the guidelines set and are making sure to proactively sanitise common surfaces and wear gloves at all times. Once maintenance is complete, our authorised technicians will also make sure to sanitise any part of your vehicle they have come in contact with.

Safety measures at every step.

Safety measures

Safety measures at every step.

We are following the guidelines set forth and are proactively sanitising common surfaces and wearing gloves at all times. We also capture important information such as the date and time of every vehicle inspection. As a final precaution we sanitise all parts of your vehicle we have come in contact with.

Together we do whatever we can to stabilize the current situation, because safeguarding you and your family is our utmost priority.

Door-to-door pick-up and delivery.

Vehicle pick-up & drop-off

Door-to-door pick-up and delivery.

Your comfort is our priority. That’s why we offer convenient options during your upcoming vehicle service to help you minimise social contact and put your mind at ease.

You can arrange for us to pick up your vehicle from your preferred location and deliver it back to you once the service is complete.

ExpressService from Mercedes-Benz.

ExpressService from Mercedes-Benz

ExpressService from Mercedes-Benz.

Schedule an ExpressService to have your routine maintenance service completed in an hour or less. All service parts will be prepared in advance by our experts at a dedicated work bay to speed up the service process. Prior appointment is required.

With 24h Roadside Assistance we’re always here for you.

24h Roadside Assistance

With 24h Roadside Assistance we’re always here for you.

Our team stands ready to provide support for you and your Mercedes-Benz. Should you have an emergency or urgent query relating to your vehicle during the lockdown period, please contact Mercedes-Benz Service24h Roadside Assistance. You can still receive all the support you need, anytime you need it.

*Service availability varies, reach out to your local distributor for details.

Stay Home.
Stay Home. Stay Safe.
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In line with directives set by authorities to reduce the spread of coronavirus, this has an impact on the services offered by our partners around the Middle East. Some showrooms have reduced opening times and have increased cleaning and hygiene protocols to ensure everyone’s safety.

With our partners, we are taking all precautions advised by local authorities to ensure our teams are operating with the utmost care and safety, whilst still being available for any queries.

For your local distributor’s information, please click on the link below:

Stay safe,

Mercedes-Benz Cars Middle East FZE